Bachelor's degree in Information Systems or a related field and eight (8) years of related experience required. Work experience may NOT substitute for education requirement.
Key Skills
· Deep Knowledge of Epic Modules: Expertise in Epic Resolute Professional and Hospital Billing, Charge Router, Prelude (Registration), Cadence (Scheduling), and MyChart (Patient Portal).
· Certification: Epic certification in relevant revenue cycle modules, such as Resolute PB, Resolute HB, or Prelude, is highly preferred.
· System Optimization: Ability to configure and optimize Epic revenue cycle workflows to improve billing, claims processing, and collections.
· Data Reporting and Analytics: Proficiency in Epic Reporting Workbench, Radar Dashboards, and Clarity/SQL-based reporting tools.
· Implementation and Upgrades: Proven experience managing Epic system implementations, upgrades, and optimization projects within the revenue cycle domain.
· Cross-Functional Collaboration: Ability to work with clinical, IT, finance, and operational stakeholders to ensure revenue cycle alignment with organizational goals.
· Change Management: Skilled in driving user adoption and managing change during system updates or workflow transitions.
· Supervision of Teams: Experience leading revenue cycle analysts, application specialists, and support teams working on Epic systems.
· Performance Management: Monitor team performance, set objectives, and provide mentorship for professional growth.